We appreciate the manner in which the work was done and also the work was done according to schedule. Also the crew was very friendly and answered all our questions.
The owner came out to review what the source of the water entry was. Two other companies gave me an expensive $2500-$3000 internal waterproofing solutions. Century said that the problem is most likely from an exterior lear from my cement porch landing and offered a referral to another company with a fix at a fraction of the cost. Extremely honest people in an industry that isn't.
Even though they had no window downstairs to vent out dust, somehow, there was very little dust from all this. They laid tarps from my front door , down the basement stairs to the area where they were working. It was remarkable how little dirt that was created.On the same day, they also painted the walls in the unfinished storage room to freshen up and reseal the walls. This was all done in one day. The guys just kept working...
On the day that the flooring was put down, when the men initially called me to say that they were done, I was not satisfied with how the tile was cut in several areas. Even though it was the end of the day - and a Friday - they stayed an extra hour and recut tiles to do a better job. On that day and several times since then when speaking to the employees of Century Masonry and Waterproofing, I was told that they truly want their customers to be happy. If there's something that's bothering you, they want to know and they will do whatever they can to rectify it. I think they were terrific.
As a post note, my neighbors across the street had water remediation done at their house and I watched the contractor come to their house for ten days! Every time I looked out the window, the workers were outside, taking a break. They were subjected to noise and dirt for almost two weeks. I couldn't believe the difference!
You and your crew worked clearly and politely. You were very helpful and professional. Thank you for such good service. You will certainly have people told by me, how good you guys are!
Very good prompt service. We did have one problem, a cracked pipe, that was repaired quickly.
Thank you for helping me solve my wet basement problems!
Installers were very professional and courteous. Very impressive operation you have. Thanks.
Your crew was very efficient and courteous.
Thanks for the peace of mind. (smiley face)
Century installed underground piping to channel downspout runoff from the back corner of my house to the driveway and away from the foundation.
I really appreciate accommodating my needs on such short notice. The work was done professionally and very efficiently. Thank you.
Noah was great! Very professional, friendly and helpful.
Sean Ryan and team provided courteous, efficient service. Our questions were answered and our concerns met. The installation of the system was professional-We're looking forward (for the first time) to a huge downpour!